Plan sponsors are showing more interest in how employees are assembling their retirement income, which includes Social Security benefits.
"We are seeing that plan sponsors are becoming more interested, not just in the accumulation phase of saving for retirement—so that steady saving before you become retired—but also in the decumulation phase," Ms. Hunter Peterson said.
For example, "how might their employees or former employees actually pull together an income in retirement? What is the role of Social Security in that formula? And how might private guaranteed income options factor into that equation as well?" she said.
For plan sponsors that want to help participants optimize their retirement savings, then "maximizing their Social Security benefits, that stream of income, may be part of that plan," she added. "But it really needs to start with education and connecting people with education and resources on retirement timelines and horizon."
Scarlett Ungurean, Chicago-based executive director at ABA Retirement Funds, agreed that educating employees about retirement planning is the best way to prepare them for it.
"Knowing as much as you can about retirement, you can prepare better plans (and) anticipate what may happen in the future," Ms. Ungurean said.
In addition to webinars and other educational tools, ABA Retirement Funds offers their employees a Social Security tool, provided by a third party, which can give employees estimates of what their benefits would be each month depending on when they claim Social Security.
"I think that the employer is in a great position of influence to help with those conversations" around retirement planning, said Chad Parks, San Francisco-based CEO of Ubiquity Retirement + Savings, an online retirement service for small businesses.
EBRI's survey from this year shows that 37% of workers don't know where to go for financial or retirement planning advice, and 35% rely on family and friends for retirement planning.
"Ultimately, when a lot of people are taking Social Security benefits, it's because that's their only alternative at that time," EBRI's Mr. Copeland said. "There's not a lot of sophisticated planning for the majority of people."